SAP CRM Online Training By SAP Certified Professional

SAP CRM Online Training By SAP Certified Professional



We are providing SAP CRM(Customer relationship Management) online training by real time experts We are the best training institute for SAP CRM in Hyderabad Bangalore chennai pune mumbai noida delhi India USA UK Canada UAE Australia Singapore Dubai Qatar South Africa...



SAP CRM Online Training

SAP CRM COURSE CONTENTS

SAP CRM Basics

• Introduction to SAP CRM
• SAP CRM Scope & Dynamicity
• SAP CRM Comparison with its peers
• CRM Functionalities
• CRM Functionalities
• CRM Business Processes
• CRM Business Scenarios for different industries Role of consultants & managers involved in projects

SAP CRM Architecture

• ECC Architecture
• CRM Architecture ECC & CRM Connectivity
• System Landscape
• CRM Architecture different Systems

SAP CRM & ECC Integration – Part – 1

• Settings needs to be maintained for integration
• Logical systems & clients RFC users & destinations
• CRM connectivity configuration tables
• Sites, Publications & Subscriptions

SAP CRM & ECC Integration -Part – 2

• Initial load & Delta load
• Object filtering
• Middleware settings
• Data exchange
• Synchronization
• Monitoring

Master Data

• Master Data
• Business partner
• Business partner relationship
• Business partner view, type, source
• Number ranges
• Groupings

Organization model

• Structure
• Creation of Organization model
• Maintenance of Organization model
• Business partners-Employees & Users Attributes

Products

• Products creation
• Base category
• Set types
• Attributes

Transaction & Item Category

• Creation & maintenance of transaction
• Types of transactions
• Creation & maintenance of Item Categories
• Item category determination

PROFILES – Part – 1

• Org.data determination Generic rule
• Org. data determination Responsibility rule
• Org. data determination profile
• Partner determination procedure Access Sequence

PROFILES – Part – 2

• Action profile Text Profile

PROFILES – Part – 3

• Status profile Date profile Territory Management

Pricing – Part – 1

• Pricing basics Pricing procedures

Pricing – Part – 2

• Pricing conditions Pricing determinations

SAP CRM Marketing – Part – 1

• CRM Marketing basics Marketing plans & elements Segmentation

SAP CRM Marketing – Part- 2

• Campaign Management ERMS & Response tracking

SAP CRM Sales – Part -1

• CRM Sales basics Sales processes Lead Management

SAP CRM Sales – Part -2

• Opportunity Management Quotation Management Sales Order Management Sales Agreements

SAP CRM Service – Part -1

• CRM Service basics Service Process Service Contacts Service order Management

SAP CRM Service – Part -2

• Service Request Management Service Confirmations & plans Service Level Agreements Installed base Management

SAP CRM Web UI – Part – 1

• Business roles PCFG roles Web UI Customizations

SAP CRM Web UI – Part – 2

• Navigation Bar Links , Logical ,Direct Logical Links , Work Centres Transaction Launcher

SAP CRM Web UI – Part – 3

• Role Config. Key AET(Application Enhancement Tool) Interaction centre Customization & process

Project Management & System Landscape Introduction & basics
Practical & real-life overview of project management Implementation
projects & Support Projects Responsibilities of each consultant in a
project team Do’s & Don’ts System Architecture Development system
Test system Production system Transportation

 

SAP PI Online Training | SAP Process Integration Certification

SAP PI Online Training | SAP Process Integration Certification



SAP PI(process integration) Training by Real time experts with free demo video classes course material Job support Learn in Best SAP PI Training institute in Hyderabad Bangalore Chennai Noinda Pune Mumbai Delhi USA UK Australia Singapore UAE Dubai Qatar South Africa..



SAP PI Online Training

SAP PI Course Curriculum 




XI/PI 7.0/ 7.1/7.3, with SOA Concepts – Lectures-on System


Introduction to SAP PI

• Architecture of PI.
• Walk through PI 7.0 / 7.1/7.3 versions
• Components in SAP PI.
• SLD-System Landscape Directory.
• Design Time Components.
• Runtime Components.
• Administrative and Monitoring Components.

System Landscape & Directory

• Pre Delivered Content in SLD.
• Creating Products.
• Software Components.
• Technical System-WAS-ABAP/JAVA/Third Party.
• Business System.
• Concept of dependencies-Build Time, when, why, how?

Integration Repository-Design Time

• Pre Delivered Content in IR.
• Configuring interface objects.
  
  • Creating Data Types.
  • Defining Message Types.
  • Creating Fault Messages
  • Creating Message / Service Interfaces.
  • Using External Definitions.
  • Using Context Objects.
• Configuring Mapping Objects.
  
  • Message Mapping.
  • Interface/Operation Mapping.
  • Imported Archives.
• Importing RFC/IDOC from SAP Systems.

Integration Directory-Config Time Objects

• Configuring Business Services & Business Systems.
• Configuring Collaboration Profiles.
• Creating Configuring Collaboration Agreements.
• Creating Routing Rules.
• Creating Receiver Determination.
• Creating Interface Determination.
• Sender Agreement.
• Receiver Agreement.
• 7.1/7.3 Integrated Configuration.
• Why we need to activate Objects?

Adapter Engine Architecture

• Usage & Configuring – Sender, Receiver for
• File, IDOC, RFC, HTTP, JDBC, JMS, SOAP, XI, Mail ).
• Third party Adapters.

Business Process Management

• SAP Approach for BPM (Concepts).
  
  • Business work Flow.
  • CCBPM.
  • Universal Work Lists.
  • Functional Workflow (Guided Procedures).
• Designing & Configuring Integration Process.
• Process Patterns.
• Message Steps.
• Control Flow Steps.
• Alert Management.
  
  • Configuring Alerts.
  • Using Alerts in BPM.
  • Monitoring Alerts in Work Flow.

Runtime Workbench

• Component Monitoring.
• Message Monitoring.
• End-to-End Monitoring.
• Performance Monitoring.
• Cache Monitoring.

Mapping Types

• Mapping Template.
• Standard Functions.
• Value Mapping-Fix & Value.
• Mapping Lookups.
• User Defined Functions (Cache Options).
• 7.1/7.3 Function Libraries
• ABAP mapping.
• Java Mapping.
• XSLT Mapping.
• Enhanced Receiver Determination.
• Enhanced Interface Determination.
• Combination of Mappings.

Cache Concepts

• Pull Method.
• Push Method.
• Manual refreshing the cache.
• Exchanger Profile.

Hands On Sessions

• Scenario Creation using following Adapters.
• Proxy, RFC, IDOC, XI, File, JDBC, SOAP, HTTP.
• BPM-usage of Process Patterns in Real-time Scenarios.
• Pre configuration steps for IDOC, Proxy.

Approach for integrating Different Systems in Real time Environment